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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.
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(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express conducts business for Zambia in the following location.

DHL International (Zambia) Ltd.

Corner Makishi & Parirenyetwa Rd
P.O. Box 31395

Tel: +260211376400

Opening Hours
Mon - Fri 07:30 - 17:00
Sat 08:30 - 12:30
Sun Closed
Holidays Closed
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2020

DHL Express will be closed and all services will not be available on the following holidays:

New Year's Day
Wednesday, 01 January 2020

International Women's Day
Monday, 09 March 2020

Youth Day (in Zambia)
Thursday, 12 March 2020

Good Friday
Friday, 10 April 2020

Holy Saturday
Saturday, 11 April 2020

Easter Monday
Monday, 13 April 2020

Labour Day
Friday, 01 May 2020

Africa Day
Monday, 25 May 2020

Heroes Day (in Zambia)
Monday, 06 July 2020

Unity Day
Tuesday, 07 July 2020

Zambia Farmers Day
Monday, 03 August 2020

Zambian National Day of Prayer
Monday, 19 October 2020

Zambian Independence Day
Saturday, 24 October 2020

Christmas Day
Friday, 25 December 2020

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